Privacy Policy
Effective date: August 12, 2025
Company: Buttered Business
Contact: (916) 848-0903 • [email protected]
1) Scope
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our site, book services, communicate with us (including SMS), or otherwise interact with Buttered Business.
2) Information We Collect
Identifiers & Contact Info: name, email, phone number, address, business info.
Transactional & Service Data: bookings, invoices, communications, service history.
Internet/Device Data: IP address, device/browser type, pages visited, referring URLs, and cookies.
User Content: messages you send to us (email, SMS, forms).
Inferences: preferences or service interests derived from other data.
We do not knowingly collect information from children under 13.
3) How We Collect It
Directly from you via forms, bookings, phone/SMS, or email.
Automatically through cookies and similar technologies.
From third parties that help deliver our Services (e.g., payment processors, scheduling/CRM tools, analytics).
4) How We Use Information
Provide, operate, and improve our Services.
Process bookings, payments, and customer support.
Send recurring SMS related to appointments, service updates, and occasional promotions (see SMS section below).
Analyze site performance and user experience.
Detect, prevent, and address fraud, misuse, or security issues.
Comply with legal obligations.
5) SMS Communications
By opting in (website consent checkbox or texting a keyword like START to (916) 848-0903), you agree to receive recurring SMS from Buttered Business.
Message & data rates may apply.
Message frequency varies.
Reply STOP to unsubscribe, HELP for help.
Consent is not a condition of purchase.
To revoke consent, reply STOP at any time or contact [email protected]. Carriers are not liable for delayed or undelivered messages.
6) Cookies & Tracking
We use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can manage cookies in your browser settings; blocking cookies may impact site functionality.
7) Sharing of Information
We may share information with:
Service Providers/Processors who perform services for us (hosting, analytics, communications, payments, scheduling, CRM) under confidentiality and data-use restrictions.
Business Transfers (e.g., merger, acquisition, asset sale).
Legal/Compliance when required by law or to protect rights, safety, or property.
We do not sell personal information as the term “sell” is defined under the California Consumer Privacy Act (CCPA/CPRA). We also do not “share” personal information for cross-context behavioral advertising unless explicitly stated; if we do in the future, we will provide a “Do Not Sell or Share My Personal Information” link.
8) Data Retention
We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
10) Your Rights
Depending on your location (including California), you may have rights to:
Access/know the categories and specific pieces of personal information we hold about you.
Correct inaccuracies.
Delete your personal information (subject to legal exceptions).
Opt out of certain processing (e.g., marketing).
Non-discrimination for exercising your rights.
How to exercise rights: email [email protected] or call (916) 848-0903.
If you are a California resident, you may designate an authorized agent to make requests on your behalf; we may require verification.
11) Third-Party Links & Services
Our site may link to third-party websites or integrate third-party tools. Their privacy practices govern data you provide to them.
12) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child has provided us information, contact us to delete it.
13) Changes to this Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. The “Effective date” above reflects the latest revision.
14) Contact Us
Questions or requests: [email protected] • (916) 848-0903