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Lead Generation

Lead generation is how a business attracts people who are ready to buy and captures their details so you can follow up. These guides cover the channels that bring in local inquiries, the website and form changes that turn visits into leads, and how to measure which sources produce customers, not just clicks.

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For all your marketing needs, Sublime Digital Marketing and Ken Henderson to the rescue!

Greg Rovner CEO, Heally

Everyone quoted here worked with founder Ken Henderson when his agency was called Sublime Digital Marketing Group. Same founder, new name. Quotes are excerpts, exactly as given. Results vary by business.

Quick answers

Straight answers on Lead Generation

The questions this topic raises most, answered in plain English. Each answer comes from one of the guides above.

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Ask a real human. We answer in plain English and never send you down a jargon rabbit hole.

When should a home builder start marketing a new community?

Start as soon as you have a site plan and a price range you can stand behind. A coming-soon page, site signs and an interest list give you months of contact before your first release, so warm buyers are ready to reserve when homes become available instead of hearing about you for the first time.

What is a good speed-to-lead time?

Aim to respond within 5 minutes, day or night. The MIT and InsideSales study found that calling within 5 minutes instead of 30 made the odds of qualifying a lead 21 times higher. An automated text and email can go out within a minute, with a call from your team or a consented AI voice agent close behind.

How fast should builders follow up with online leads?

Within minutes. In a 2025 mystery shop of 50 builders, 42% never made a single phone call to an online lead. A text and email in the first minute, plus a call within 5 minutes from your online sales counselor or a consented AI voice agent, puts you ahead of builders who wait.

Does speed to lead matter for small businesses?

Yes, and small businesses often feel it most, because the owner is also the salesperson and the receptionist. When you are on a job or with a client, new leads wait. Automating the first reply gives every lead a fast, useful answer without hiring someone to sit by the phone.

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